PRIVACY POLICY
Victorian Events & Décor
Victorian Events & Decor ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (the "Site") or contact us regarding our event and décor services.
By using this Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information you voluntarily provide to us, including but not limited to:
- Contact Form Submissions: Name, phone number, email address, event type, and any details you include in your message.
- Email Sign-Up / Newsletter: Email address (and name, if provided) when you subscribe to receive updates, promotions, or seasonal offers.
- Communications: Any information you share with us via phone, email, or social media when inquiring about our services.
We do not knowingly collect sensitive personal information such as payment card numbers, government identification numbers, or health information through this Site.
Automatically Collected Information
Like most websites, our Site may automatically collect certain technical information when you visit, such as your IP address, browser type, device type, and general usage data (e.g., pages visited, time spent on the Site). This information is typically collected through standard web hosting logs and, if enabled, analytics or cookie tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information about our services
- Schedule consultations and coordinate event planning details
- Send you updates, promotions, or seasonal offers, if you have opted in to receive them
- Improve our Site, services, and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how visitors use our Site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly without them.
4. Third-Party Service Providers
We may use trusted third-party services to help operate our Site and communicate with you, which may include:
- Web Hosting: Our Site is hosted on Hostinger.
- Website Platform: Our Site is built using WordPress with the Divi theme/page builder.
- Email Marketing: If you subscribe to our mailing list, your information may be stored and processed by our email marketing service provider for the purpose of sending you communications.
- Contact Form Processing: Information submitted through our contact form is delivered directly to Victorian Events & Decor via email.
These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We encourage you to review the privacy policies of these third-party providers for more information on how they handle data.
5. Data Security
We take reasonable measures to protect the personal information you provide to us from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, respond to inquiries, maintain business records, or comply with legal obligations, after which it is securely deleted or anonymized.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of receiving marketing communications at any time (e.g., by clicking "unsubscribe" in any email)
- Request that we limit how we use or share your information
To exercise any of these rights, please contact us using the information below.
8. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Victorian Events & Decor Email: victorianeventsanddecor@gmail.com Phone: Tina Webb-Pearson — (615) 603-1109 | Michelle Moorehead — (931) 652-4326
This Privacy Policy is a general template intended for informational purposes and does not constitute legal advice. Because privacy laws vary by state and country (and may apply differently depending on where your clients are located), we recommend having this document reviewed by a licensed attorney before publishing it live, to ensure it fully complies with applicable laws such as the Tennessee Information Protection Act, CCPA (if applicable), or other relevant regulations.